A discreet service, designed around you.
From the initial search to departure from the villa, we coordinate the details that make the stay simpler, smoother, and more personal.
Be present without ever taking up too much space.
Good concierge service isn't about offering the most services. It's about understanding the stay, anticipating useful needs, and intervening with precision.
Each request is studied according to the destination, the villa, the season, and available professionals. We prioritize clear, coherent proposals adapted to the rhythm of your group.
Your stay, step by step
- 01Understand
Dates, travelers, pace, priorities, and important details.
- 02Select
The villa, destination, and truly suitable services.
- 03Prepare
Transfers, meals, activities, staffing, and special requests.
- 04Welcome
Arrival coordination and useful information transmission.
- 05Accompany
Available presence during the stay according to agreed conditions.
What our concierge service can orchestrate.
Arrivals & Transportation
- · transfers
- · drivers
- · vehicles
- · arrival coordination
- · luggage
Gastronomy
- · chef
- · groceries
- · reservations
- · tastings
- · table service
Villa Staff
- · housekeeper
- · cleaning
- · butler
- · security
- · childcare
Sea & Activities
- · boat
- · water sports
- · guides
- · excursions
- · private activities
Well-being
- · massage
- · yoga
- · coach
- · treatments
- · personalized programs
Family
- · baby equipment
- · childcare
- · activities
- · adapted meals
- · organization
Celebrations
- · dining
- · decorations
- · music
- · flowers
- · photography
- · coordination
Special requests
- · privacy
- · security
- · dietary needs
- · mobility
- · long stays
Before the door opens.
A villa prepared down to the smallest detail: logistics, checks, and anticipated attentions to ensure a smooth arrival.
- ·Villa preparation with the owner or local team
- ·Arrival information verification and transmission to the driver
- ·Coordination of air and ground transfers
- ·Groceries tailored to group preferences
- ·Specific needs for children
- ·Room allocation according to your wishes
- ·Reservations at chosen restaurants and sites
- ·Indicative itinerary for the stay
Present when needed.
A reservation to modify, a service to organize, or a question about the destination: support depends on the villa and the chosen package, but a dedicated contact person remains identified throughout the stay.
- modify a transfer
- organize a last-minute dinner
- adapt an activity according to the weather
- find a solution for children
- coordinate an intervention at the villa
- prepare for departure
Some requests don't fit into any category.
Need for privacy, dietary restrictions, particular mobility, family celebration, or extended stay: share important elements with us from the outset so we can evaluate possible solutions.
Three stays, three ways of working.
Family week in Provence
- · villa with garden
- · transfer from Marseille
- · baby equipment
- · chef for two evenings
- · childcare
- · market outing
- · a free day
Stay with friends in Ibiza
- · coordinated arrivals
- · punctual driver
- · groceries before arrival
- · boat day
- · dinner at the villa
- · evening reservations
Celebration on the French Riviera
- · large villa
- · floral decorations
- · chef for dinner
- · music
- · photographer
- · return transport
These examples are indicative. Each stay is subject to specific organization.
Clarity, anticipation, and flexibility.
Each service is presented with its scope, conditions, and price when available.
You know who to convey important information and requests to.
The recommended professionals depend on the region, season, and availability.
We distinguish confirmed requests, pending ones, and possibilities to be explored.
What is useful to know
- Some services must be booked in advance
- Prices vary by season
- Cancellation conditions depend on the provider
- Weather-dependent activities may be modified
- Some services require a deposit
- Some villas impose specific rules
- Events require owner’s authorization
- Not all services are available in all destinations
Final details are always confirmed before any commitment.
Entrust your project in five steps.
A few minutes are enough to send us the essential information. We will get back to you to prepare a proposal.
No payment during the first exchange
About the concierge service
Is concierge service included in the rental?+
Some villas include a basic welcome and assistance. Additional services are charged separately according to their nature.
Can you organize the entire stay?+
Yes, if you wish. We can also intervene only for a specific request.
When should I submit my requests?+
Ideally several weeks before arrival, but some requests can be considered later depending on the destination.
Can I add a service during the stay?+
Yes, subject to availability of local providers.
Do you work with the same providers everywhere?+
No. We work with local professionals, who vary by destination and season.
How are additional services billed?+
Each service is presented with its conditions before confirmation. Some require a deposit.
Can you organize a celebration?+
Yes, subject to the agreement of the villa owner and local rules.
Do you offer services for children?+
Yes: baby equipment, childcare, workshops, and adapted meals depending on the destination.
Let’s start with what matters to you.
A few dates, a destination, or an already precise list: our team will help you organize the rest with method and attention.
Non-binding request · No payment during the first exchange